Privacy policy

Last Updated: September 17, 2026

At Everluxe, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or place an order through our online store.

1. Information We Collect

When you place an order with Everluxe, we may collect information such as:

- Your name
- Phone number
- Delivery address
- Order details
- Payment-related information required to process your order

We only collect information that is necessary to process and deliver your order.

2. How We Use Your Information

Your information is used only for purposes related to your order, including:

- Processing and confirming your order
- Preparing and shipping your products
- Delivering your order
- Contacting you regarding your order when necessary
- Handling customer support requests through WhatsApp

We do not use your personal information for promotional or marketing messages unless you separately provide your consent.

3. Sharing Your Information

To deliver your order, we may share necessary information, such as your name, phone number, and delivery address, with our third-party courier and delivery partners.

We do not sell or rent your personal information to third parties.

4. Payment Information

Everluxe accepts prepaid payments through the payment methods available at checkout.

Payment transactions may be processed securely by third-party payment service providers. Everluxe does not intentionally store your complete card, UPI, or other sensitive payment credentials.

5. Data Retention

We retain your personal information only for as long as reasonably necessary to complete your order and provide related customer support.

For order-related information collected by Everluxe, we intend to retain it for up to 1 week after delivery, unless a longer retention period is required by applicable law or necessary for legitimate business, legal, or dispute-resolution purposes.

6. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Cookies and Store Technologies

Our Shopify store may use cookies and similar technologies that are necessary for the website to function properly, maintain your shopping experience, and process orders.

Shopify and other service providers may also process information as required to provide their services.

8. Children's Privacy

Our store is not intended to knowingly collect personal information from children without appropriate consent. If you believe that a child has provided personal information to us, please contact us through WhatsApp.

9. Your Privacy Rights

You may contact us if you want to ask about the personal information we hold about you, request correction of inaccurate information, or raise a privacy-related concern.

Some requests may be subject to applicable legal requirements and limitations.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, or applicable requirements. Any updated version will be posted on this page with a revised "Last Updated" date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, you can contact Everluxe through WhatsApp:

WhatsApp: +91 98702 57651

Everluxe
India